Returns & Refunds
30-Day Hassle-Free Returns
If you are not completely satisfied with your purchase, you may return it within 30 days of receiving your order for a full refund — no questions asked.
Eligibility
Items must be unused, in original condition and original packaging.
How to start a return
Email us at hp10ne1979@gmail.com with your order number and reason for return. We will respond within 24 hours with return instructions.
Refunds
Once we receive and inspect your item, your refund will be processed to your original payment method within 5-10 business days.
Damaged or defective items
If you received a damaged or defective item, contact us immediately and we will arrange a replacement or full refund at no extra cost.
Exceptions
For hygiene reasons, opened skincare products and used beauty tools cannot be returned unless faulty.
Questions?
Contact us at hp10ne1979@gmail.com.